Source | LinkedIn : By Anand Bhaskar

Most of us are aware of the traditional model of housing employee data on LMS’s, uploading boring e-learning content, assigning courses to employees, forcing employees to undergo e-learning courses and linking them to promotions etc., I am sure this must sound familiar.

If you are part of such a set-up or are setting up such a process in your Organisation, you may be making a BIG MISTAKE.

This form of push-based learning has not worked for decades across companies. LMS’s today have less than 2% stickiness with employees. E-learning courses have negligible retention value. Having spent millions of dollars chasing their peers, many CHROs and L&D leaders are compelled to dress up this huge failure story. The typical justifications are – we have 000’s of courses, great world class content, it belongs to XYZ brand, so many other large companies are doing the same thing etc. etc. The truth however is “your employee (deemed customer) is not taking these courses”. They don’t want these courses either.

Learning is about context not quantity. Context changes frequently, so content needs to change and evolve in an agile manner. For content to be agile, it can happen only if it is crowd sourced. Crowd sourced content is not perfect. But context isn’t perfect either. So what is the big deal? As an L&D administrator are you chasing perfection vs. relevance? Take a pause & think, what problem are you actually solving?

The current crop of LMS’s and large e-learning content providers have failed miserably in solving the key challenge that industry faces today – keeping employee learning contextual to solve today’s and tomorrow’s problems. For any learning platform to do that will require it to understand each employee’s unique needs, aspirations, connect it to an Organisation’s context, inter-link to current & future skill needs and nudge the employee to choose to learn on his/her own. This will be possible only if the learning platform is intelligent.

Almost all LMS’s in companies today are dumb data management tools. They don’t solve the company’s problem. They solve the administrative problem of L&D & HR departments. The employee (the true customer) is entirely ignored. With large companies laying-off 000’s of people for lack of futuristic skills, one may wish to introspect – who is truly responsible for this mess? The employees, the CEO or HR or all of them?

Originally Published @ https://www.linkedin.com/pulse/lmss-long-dead-rip-anand-bhaskar

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Anand Bhaskar

Founder & CEO Planet Ganges

Planet Ganges has deep expertise in the area of creating habit forming learning experiences for Organisations using machine learning & AI.