How artificial intelligence is reshaping recruitment, and what it means for the future of jobs
Source | The Economic Times : By Malini Goya
Anuj Agrawal, 35, has dabbled in the recruitment industry since 2005. With 100 employees and two offices in Noida and Bengaluru, his firm Zyoin offers recruitment and consultancy services to over 300 companies, including Amazon, Goibibo, Play Games and PayU. But there were some constant niggles. Like parsing resumes. With no universal template around which resumes are written and structured, mining and matching thousands with job positions was a huge task. Available parsing technologies were basic and didn’t sort and match well. Also, the resumes in their database would often get dated.
Last year, Agrawal got a cold email from Anand Kumar, founder of Bengaluru-based Skillate, an artificial intelligence (AI)-based recruitment solution platform that helps companies read and match resumes. Early this year, SAP Labs picked Skillate as part of their incubator programme.
Agrawal tested Skillate’s platform for a month and figured his staff ’s efficiency rate improved sharply — while earlier they were vetting 500 resumes to get 10 right profiles, they were now averaging 50. “Their resume parsing and matching technology was very good. Our search began to throw up more relevant candidates,” says Agrawal who is among Skillate’s growing list of loyal customers. He is now looking forward to Skillate’s next feature — scanning candidates’ profiles and posts on social network platforms like Facebook, Linked-In and GitHub to automatically update old resumes. “The feature for automatic resume updation is ready. We are now trying to automate both updation and matching,” says Kumar.
AI or artificial intelligence is the new buzzword in the corporate world. In the networked digital era amid proliferation of smart devices and surge of Big Data, AI — or smart machines that can think intuitively and make intelligent sense of the vast data — is the new battleground that is roiling multiple sectors, disrupting companies and stoking new rivalries. Serious enough for tech world’s two titans — Tesla’s Elon Musk and Facebook’s Mark Zuckerberg — to spar over it. Digital giants Google and Amazon are now duelling with their AI-based virtual assistants. Think of driverless cars and robotised assembly plants that are disrupting the automobile industry and the manufacturing sector.