Lack of assertiveness in the workplace is a major contributor to poor performance. Often Assertion often gets confused with and labelled as aggression. Assertiveness is standing firm for what you believe and being consistent in your thoughts & action. Being assertive is simply trusting in your own judgment enough to know when you can or can’t do something and staying firm with that judgment.
Being assertive means being able to stand up for your own or other people’s rights in a calm and positive way, without being either aggressive, or passively accepting ‘wrong’.
Assertive individuals are able to get their point across without upsetting others, or becoming upset themselves. Those who behave assertively always respect the thoughts, feelings and beliefs of other people as well as their own.
Assertiveness concerns being able to express feelings, wishes, wants and desires appropriately and is an important personal and interpersonal skill. In all your interactions with other people, whether at home or at work, with employers, customers or colleagues, assertiveness can help you to express yourself in a clear, open and reasonable way, without undermining your own or others’ rights.
Assertiveness enables individuals to act in their own best interests, to stand up for themselves without undue anxiety, to express honest feelings comfortably and to express personal rights without denying the rights of others.
Assertiveness comes in confidence and it comes with self-awareness.
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