Source | Resourcefulmanager.com.com | BY:Lisa Mckale
When it comes to the morale-busting things managers say, you know some of the main offenders already.
Some of them are harsh:
- “I don’t care what you think, I just want it done.”
- “If you don’t want this job, I can find someone else to do it.”
- “You don’t know what you’re talking about.”
Some are more passive-aggressive:
- “There’s really nothing I can do.”
- “I need more people who work like me.”
- “I didn’t see that coming.”
Those are pretty obvious.
But there are more subtle phrases you could be using and not realize they’re killing morale. Here are six you want to avoid:
‘I’ll handle it.’
An employee knocks tentatively on your door with a plea, “When you have a minute, I need some help finishing our expense reports.”
You’ve had a long day and are up to your neck in work, so the last thing you have time for is helping someone else! So you sputter, “Just leave it here … I’ll handle it.”
You might argue that you’re doing the employee a favor – finishing his work for him – but this response just deflates an employee’s esteem.
Remember that when employees ask for help, they’re courageously admitting they don’t always know everything – and you do, because you’re the boss. So it’s more morale-boosting to respond to what they’re asking for, not to imply they don’t know how to do a job themselves.