Suparna Mitra of Titan on Gen Z, Leadership and DE&I, HR News, ETHRWorld
hr.economictimes.indiatimes.com |
Highlights
- The success that Titan has seen over the years comes from three things – integrity and values, customer-centricity, and people’s interest.
- Titan, in many ways, is a people-first company and has been employee-centric. It takes care of the employees’ needs, and listens to their problems.
- The leadership pipeline at Titan typically comes from within. In some cases, the company gets good talent from outside, especially in more new-age areas.
In an exclusive interview with ETHRWorld, Suparna Mitra, Chief Executive Officer – Watches & Wearables Division, Titan Company, shares her learning of driving the business, and managing the people of the company. She is driving the growth of the Watches & Wearables division through multiple initiatives with a special focus on bringing new and exciting products to the market, store expansion and transforming the customer experience.
Edited Excerpts
Your association with Titan dates back close to two decades. You have witnessed a global crisis, an economic slowdown, and a significant digital disruption. What have been your biggest learnings so…
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