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What does the future of human resources look like for your clients?

Source |  | team 

Nearly half (48%) of human resouces leaders believe that many core HR functions will be automated by 2022. How do we know? Simple. We asked them. We recently conducted a survey of more than 500 C-suite executives and HR managers/directors (i.e., your clients) to get a gut-check on what they think the future holds for the HR function. Here’s what they told us.

How HR Professionals Feel Today

HR leaders say they actually feel pretty optimistic about the direction of their businesses right now. Overall employee morale is high, but two big challenges – finding the right people and keeping them motivated (you’ve heard that one before) – will continue to keep human resource management on its toes. Forty-five percent said that their biggest challenges are recruiting and retention.

Unemployment rates are at historic lows, so it only stands to reason that your clients’ companies are in a race with the competition to hire the best-of-the-best employees. Because of this challenge, more companies are focusing on building and marketing their employment brands. So, it’s become more important than ever for your clients to work on positioning their companies as employers of choice. You can help here by making sure they stay up-to-date on the latest benefits offerings, as well as keeping them informed about ancillary voluntary benefits that can help with recruiting, engagement and retention.

How They’re Prepping for the Future

HR is gradually becoming less about administrative tasks and more about adding strategic value. Organizations are doubling down on data and creating people-centric models of recruitment and retention. Are your clients following suit?

The average worker will change jobs no less than 12 times throughout their career, which puts pressure on HR to not only find, but also to engage and develop talent. In the next five years, HR leaders will work to promote a holistic approach to the full employee lifecycle from the early stages of attraction and onboarding through career development, learning, and training.

What Will HR Look Like in 2022?

When asked what they predict as the future focus areas five years from now, HR leaders said that they think the top three priorities for the HR teams of the future will be: training and development (49%), employee retention (42%), and employee morale (41%).


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