Advertisements
Hr Library
Trending

How 250,000 Lunches a Day Teaches Leaders that Purpose Matters

Source | LinkedIn | Patrick Leddin, Ph.D.

In Mumbai, India, a city of 17 million people, fast food has a unique meaning.

Every day, about 5,000 dabbawalas, or “lunchbox people,” deliver nearly a quarter of a million home-cooked lunches around this vast, tumultuous city—at high speed and without error!

Because people who work in the city enjoy a home-cooked lunch, thousands of white-capped dabbawalas pick up the lunches in characteristic stacked lunchboxes, called “dabbas,” from nearly a quarter of a million homes in the suburbs between 9 and 10 in the morning. The mission: to get this specific lunch by lunchtime to a specific person downtown who is hungry for a hot meal. And it arrives every day—exactly at 12:30 pm.

No alt text provided for this image

The dabbawalas’ mission is simply to serve their customers accurately and on time, every time. They also have a unique value proposition: Unlike fast food chains, they bring a fresh, home-cooked lunch right to you, no matter where you are.

Click here to read the full article

Advertisements
Source
LinkedIn
Tags
Show More

Related Articles

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Back to top button
Close
Close
%d bloggers like this: