New Study from Qualtrics Reveals How CIOs are Future-Proofing the Workforce Technology Experience
Source | techrseries-com.cdn.ampproject.org | HRTech News Desk
New research released from Qualtrics, the world’s No. 1 Experience Management (XM) Platform and creator of the XM category, reveals how IT executives and senior technology leaders in Europe are playing a critical role in helping their workforce navigate the global pandemic and driving employee engagement, enablement, and productivity.
Findings from the Qualtrics study of more than 200 IT executives from France, Germany and the UK provide a framework for how leaders have shifted their technology investments during COVID-19 as a result of employee feedback and insights, and how those priorities indicate a broader trend in enabling the workforce of the future.
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Key takeaways:
- 63% of all IT executives said at least a quarter of their employees will continue to work remotely permanently
- 70% of organisations increased the frequency of employee listening since COVID-19 began
- 74% of respondents said they’re currently taking action on IT transformation projects in direct response to employee feedback
- 28% of IT departments feel extremely prepared to support employee needs post-COVID-19
“Our data shows us that 63% of IT leaders believe remote work is permanent, and the role of IT in improving the employee experience will only grow in importance,” said Jay Choi, Chief Product Officer, Qualtrics. “That’s why we believe technologies such as Qualtrics EmployeeXM™ will be critical in supporting IT leaders and their teams in rethinking how they listen to the needs of their employees and act on their feedback to deliver world-class technology experiences.”
