Source | Marshall Goldsmith | You Tube
“The great majority of people tend to focus downward. They are occupied with efforts rather than results. They worry over what the organization and their superiors ‘owe’ them and should do for them. And they are conscious above all of the authority they ‘should have.’ As a result they render themselves ineffectual.”—Peter Drucker
You can make a positive difference, even when you do not have direct line authority.
Here are 11 guidelines that will help you do a better job of influencing decision-makers, whether these decision-makers are immediate or upper managers, peers or cross-organizational colleagues.
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