Source | LinkedIn : By Tomas Kucera
It is something that many of us aspire to get to. Being promoted to management position. In most cultures, with a formal management role comes higher social status, more money, more “formal power” and it increases your self-worth. But as any superhero would tell you “with great power comes great responsibility”. Suddenly, your opportunity to impact lives of others has increased dramatically. Once you get yourself promoted to management you quickly discover (if you are lucky) that it wasn’t a promotion, but in fact, you got a completely new job that requires completely different mindset, skills, attitude, approach to relationships in the workplace and the view of the organization. You have just moved from a valuable individual contributor and expert to junior manager who needs to re-learn everything he knew about workplace and people. So how do you deal with this transition?
Mindset: You need to start caring about business
Changing the way of thinking from “I care mostly about my tasks and the impact decisions have on me personally and my ability to deliver my part,” to “I care about the company business and the impact my decisions have on my team, our ability to achieve the business goals, and the wider company environment” is a major shift. You are not “one of the guys” anymore. You not only represent the team, you also represent the company management towards the team. This is a rather difficult transition to make for most people. In individual contributor role it is too easy to keep complaining about management, other departments, or your co-workers, but this stops the moment you get the management title!
Once you are one of the managers you just can’t do that anymore. You need to build a feeling of one team, one company, one vision and prevent any “us and them” thoughts brewing in the team. You are also charged by the company to make decisions and to keep explaining decisions of higher ups to your team. “Sense making”, the ability to explain decisions done by others to your team so they make sense to them, is an integral part of your job. You should always fight for what you believe needs to happen with your boss, but towards the team you speak the company line. If you are not comfortable doing it, if you don’t buy into a company culture or mission, then you shouldn’t be in the company and definitely not in any management role.
Relationships: You need to focus on people
Until now you probably needed other people a bit to do your job, but starting in management you are totally dependent on other people around you. Communication with others has become a major part of your job. You are here to listen, explain, mentor, coach, provide a vision, set expectations, clarify questions, and to remove obstacles (which usually means talking to other groups not reporting to you). Every single aspect of your job means dealing with people. If that is not something you are enthusiastic about you shouldn’t be in this job. You can still maintain a friendly relationship with your team, in fact that is the best way to have a healthy culture, but you need to ensure that you also keep a healthy distance and be impartial. The worst thing that can happen is that you play favoritism. Even being suspect of preferring one person over others will hurt your credibility.