Source | TalentCulture : By Michael Moon
Recently, I published an article on some of the major disruptions happening in the workplace and the role that technology has played (is playing) in enabling or inspiring innovative HR programs. This article serves as an extension (or “Part Two”) to that piece: Technology: The Enabling Force Awakening HR as a Strategic Partner In 2016. After publishing that post, a healthy conversation ensued on Twitter about whether I was advocating that technology is what will enable HR to become more strategic. While I could see how one might come away with that interpretation, I want to make it clear that I see technology always as an “enabler,” never the answer to a solution or problem.
Let’s take continuous feedback as an example. Continuous feedback is feedback given to an employee by his/her manager (or peers) on their performance on a regular, and frequent basis. This feedback is used to provide continuous coaching and development of employees rather than waiting until the end of the year. Now let’s say a manager has 12 direct reports one can easily imagine that providing real-time, meaningful feedback to each of those reports could become quite difficult and time-consuming without the aid of technology.